The work of the Cleveland Division of Emergency Medical Service (EMS) is overseen by the Commissioner, Medical Director, Deputy Commissioner, and the Clinical Quality Care Manager , as shown in the EMS organizational chart.
We are committed to improving the quality of life in the City of Cleveland by maintaining the highest ethical and professional standards of pre-hospital care, treating our patients with dignity and respect, and caring for each patient as if they were a member of our own family.
The Division of EMS takes pride in the diversity of its personnel, which mirrors the diversity of the community they serve.
The Division places a strong emphasis on actively recruiting personnel from varied walks of life to become part of an organization made up of individuals from various cultural, religious, and racial backgrounds.
Because of its diverse workforce, the Cleveland Division of EMS is recognized as a leader in this area.