Privacy Policy

This policy is subject to change without notice.    

In order to generate usage statistics to help us improve our website, we automatically collect certain information on every visitor to the website. However, this information does not disclose personal identifiable information (PII) such as name, address, telephone number, e-mail address, etc. Each time a request is made to view a page within this website, our website creates a log file capturing generic user information. Examples of this type of information include the type of Internet browser or computer operating system you are using, the date and time you accessed this site, the Internet protocol address of the individual computer (or proxy server) making the request, and the Internet address of the site from which you may have linked to this site. All information collected by way of server log files is used in aggregate form only and may be analyzed for trends and statistics.

This website will not collect personally identifiable information (PII) - such as name, address, telephone number, etc. - In online forms and email unless you provide such information voluntarily. We may ask for such information so that we can tailor the interactive features of this website to your specific interests and needs (including periodically forwarding information that matches your selected interests). You are free to provide or not to provide the requested information. If you choose not to provide this type of information, you can still visit most of the website, but you may be unable to participate in certain online forums. Any personal information voluntarily provided by visitors, including personal information submitted on online forms and e-mail, will be used for the purposes stated on the web page and may also be shared with other agencies as required by law or pursuant to agency authority. Information submitted through this website also may be subject to disclosure pursuant to a public records request.

Visitors who submit information via this website should be aware that data linking your computer to this website (a "cookie") may be created. Temporary cookies may be used when necessary to complete a transaction, to process data submitted to us online, or to facilitate ongoing Internet interaction. However, no information collected will be given to or sold to a third party for solicitations and/or advertising. 

Note that this website offers some services from Google, such as language translation. Google may set cookies to remember your language preference and provide a consistent translation experience across multiple pages. See Google’s cookie policies for additional information.

We take very seriously the integrity of the information and systems that we maintain. Therefore, we have instituted security measures for all information systems under our control. These security measures are designed to identify attempts to tamper with this website. Information collected through these security measures may be used in connection with a criminal prosecution or other legal proceedings.

Information on this website is believed to be accurate but is not guaranteed. The City of Cleveland is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors, or omissions arising out of your use of this website or with respect to the material contained on the website, including without limitation, any content posted on this website. This website and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City of Cleveland is not responsible for any special, indirect, incidental, or consequential damages that may arise from the use of, or the inability to use, the website and/or the content contained on the website whether the content contained on the website is provided by The City of Cleveland or a third party. Communications through tools provided by this website shall in no way be deemed to constitute legal or official notice to The City of Cleveland or its representatives with respect to any existing, pending, or future claim or cause of action against The City of Cleveland or its representatives where notice is required by Federal, State or local law. No communications to the City via this website will be deemed to constitute legal or official notice for any other purpose. 

Links to third-party sites will let you leave The City of Cleveland’s site. The linked sites are not under the control of The City of Cleveland, and The City of Cleveland is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites. The Cleveland City is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The City of Cleveland of the site. No reference to another company's copyrighted materials (brand names, trademarks, etc.) is intended as a challenge to that copyright. Nothing herein is intended to expressly or impliedly enlarge the possible scope of the City’s liability under governing law.

For comments, suggestions, or questions regarding the information contained on this website, please contact