Residents Most Popular Services delete View Trash & Recycling Schedule attach_money Pay Utility Bill work Search City Job Openings local_police Go to Public Safety Featured Resources Connect with Cleveland. From permits to waste pickup, we have the information you need. Read More Programs & Services The City of Cleveland provides programming and assistance for residents of all ages. Learn More Codes & Ordinances Make sure you are up to date on all rules and regulations for the city. Learn More Safety & Emergencies The safety of our residents and visitors is our number one priority. If you are experiencing an emergency, please contact 911. For non-emergencies, contact 311 or 216-664-2000. Learn More Recent News New STANCE Initiative Targets Street and Nuisance Crimes Across the City Nov 10, 2025 Opinion: Building a brighter future for the Cleveland schools takes all of us Nov 07, 2025 Mayor Bibb Announces 30-Day Moratorium on Utility Disconnections to Support Clevelanders Amid Record-Breaking Federal Shutdown Nov 06, 2025 View More News Cleveland 311 For additional information, you may contact the City of Cleveland Citizen Support Specialists at 3-1-1 or 216-664-2000. If you are experiencing an emergency, please contact 9-1-1.About 3-1-1