Residents Most Popular Services delete View Trash & Recycling Schedule attach_money Pay Utility Bill work Search City Job Openings local_police Go to Public Safety Featured Resources Connect with Cleveland. From permits to waste pickup, we have the information you need. Read More Programs & Services The City of Cleveland provides programming and assistance for residents of all ages. Learn More Codes & Ordinances Make sure you are up to date on all rules and regulations for the city. Learn More Safety & Emergencies The safety of our residents and visitors is our number one priority. If you are experiencing an emergency, please contact 911. For non-emergencies, contact 311 or 216-664-2000. Learn More Recent News Opinion: Building a brighter future for the Cleveland schools takes all of us Nov 07, 2025 Mayor Bibb Announces 30-Day Moratorium on Utility Disconnections to Support Clevelanders Amid Record-Breaking Federal Shutdown Nov 06, 2025 City Hires Independent Firm, Led by Nationally-Renowned Harvard Economist, Who Finds No Evidence of Systemic Racial Bias in Police Searches Oct 23, 2025 View More News Cleveland 311 For additional information, you may contact the City of Cleveland Citizen Support Specialists at 3-1-1 or 216-664-2000. If you are experiencing an emergency, please contact 9-1-1.About 3-1-1