Residents Most Popular Services delete View Trash & Recycling Schedule attach_money Pay Utility Bill work Search City Job Openings local_police Go to Public Safety Featured Resources Connect with Cleveland. From permits to waste pickup, we have the information you need. Read More Programs & Services The City of Cleveland provides programming and assistance for residents of all ages. Learn More Codes & Ordinances Make sure you are up to date on all rules and regulations for the city. Learn More Safety & Emergencies The safety of our residents and visitors is our number one priority. If you are experiencing an emergency, please contact 911. For non-emergencies, contact 311 or 216-664-2000. Learn More Recent News Overwhelming Support Pours in for Mayor Bibb’s Lakefront Vision Following Council’s Passage of Historic and Transformational Browns Settlement Dec 01, 2025 Mayor Bibb Announces Second Round of Steelyard Tax Increment Financing (TIF) Grant Awardees, Encourages Residents to Shop Small this Small Business Saturday Nov 25, 2025 New STANCE Initiative Targets Street and Nuisance Crimes Across the City Nov 10, 2025 View More News Cleveland 311 For additional information, you may contact the City of Cleveland Citizen Support Specialists at 3-1-1 or 216-664-2000. If you are experiencing an emergency, please contact 9-1-1.About 3-1-1