Residents Most Popular Services delete View Trash & Recycling Schedule attach_money Pay Utility Bill work Search City Job Openings local_police Go to Public Safety Featured Resources Connect with Cleveland. From permits to waste pickup, we have the information you need. Read More Programs & Services The City of Cleveland provides programming and assistance for residents of all ages. Learn More Codes & Ordinances Make sure you are up to date on all rules and regulations for the city. Learn More Safety & Emergencies The safety of our residents and visitors is our number one priority. If you are experiencing an emergency, please contact 911. For non-emergencies, contact 311 or 216-664-2000. Learn More Recent News Sustainability Public Comment: Installation of Electric Vehicle (EV) Charging Stations at Michael Zone and Sterling Rec Centers Jan 09, 2026 Sustainability City of Cleveland Achieves Prestigious CDP ‘A’ Score for Environmental Leadership Jan 08, 2026 Mayor Bibb Announces New Senior Staff Appointments Jan 06, 2026 View More News Cleveland 311 For additional information, you may contact the City of Cleveland Citizen Support Specialists at 3-1-1 or 216-664-2000. If you are experiencing an emergency, please contact 9-1-1.About 3-1-1