Division of Emergency Medical Service



To get information call (216) 664-6009 or email EMSRecruitment@clevelandohio.gov. Also local community colleges and some hospitals have accredited training programs.

Yes, there are currently three levels of training for Emergency Medical Technicians:

  • EMT-Basic: entry level for basic life support
  • EMT-Paramedic: the most highly trained, able to perform advanced lifesaving procedures

Email : EMSSpecialEvents@clevelandohio.gov

Phone: (216) 664-6023
Subject to availability

The treating paramedic decides which hospital you will be taken to based on your condition, hospital restrictions, location of medical records, and current patient care protocols.

On average there are 25 units operating from 7am to 7pm and 21 units operation from 7pm to 7am.

Remain calm when you call, and tell us what the emergency is and where the ambulance is needed. Be prepared to answer the call-takers questions about the situation or person(s) involved. Answering questions does not delay the ambulance and will allow the call-taker to tell you how you can help while the ambulance is on its way.

Visit our Records Request page for more information.

For more information contact EMSRecruitment@clevelandohio.gov or call (216) 664-2047

The Division of Assessments and Licenses handles billing for EMS services, and can be contacted at (216) 664.2598 or via mail at 601 Lakeside, Room 122, Cleveland, OH 44114.

The Division of EMS provides training to City of Cleveland employees.

Compliment: (216) 664-6023

Complaint: (216) 664-6283

To work in an ambulance, a current National Registry or State of Ohio Emergency Medical Technician - Basic Certification is required.

Yes, health screenings are available for public and private events.

No, EMS handles critical emergencies only. There are many private ambulance services that provide transportation to appointments and hospital to hospital transfers.

City ambulances are staff with at least 2 EMS personnel running advanced life support. Ambulances are available 24 hours a day.

In this state you can register emergency contact information through the Ohio Bureau of Motor Vehicles as long as you have a valid driver's license or state ID card. Registration can be done online or in person at your local BMV office.

If you are not registered with the BMV, emergency personnel will try to obtain contact information through your place of employment or school, if possible.

No, it is no longer required that you live in the City of Cleveland to be a city employee.

Refer to HIPAA information.