Strategic Focus Area


Create Conditions For Employees To Thrive

This focus area is dedicated to fostering an environment that allows the City to attract the right talent and where employees can excel, grow, and contribute effectively to the City’s purpose.

We are committed to creating a positive and empowering workplace culture that embraces diversity and promotes inclusivity and collaboration. We are actively working to cultivate a thriving workforce that is not just capable but inspired to exceed expectations and is motivated by a shared sense of purpose to make a meaningful impact on the lives of Clevelanders.

We aim to create a more positive image of government employment and attract, retain, and develop talent. This involves standardizing and reevaluating continuous learning and development across departments, providing opportunities to recognize good performance, creating clear pathways for career progression, and enhancing the City’s compensation and benefits framework to be more competitive. Through this strategic focus area, we aspire to create an environment where employees can thrive and reach their full potential in the service of our community.


E. The City cultivates an innovative, inclusive, and purpose-driven culture across the organization.

F. The City promotes a culture of continual skills development through appropriate training and regular performance management.

G. City workspaces are configured and equipped to promote productivity and collaboration.

H. The City is an employer of choice that attracts and retains high-performing employees.

Measures of Success

icon% of employees who report that they are “satisfied” with their job

icon% of supervisors who have completed formal management training within the past 2 years

iconAverage time to hire