Reporting Emergencies to Police
Callers should remain calm and give information slowly. All calls, emergency or not, are answered by the same operators. Callers are asked to report:
- Name, address, and phone number
- Type of incident
- Whether the crime is in progress or has already happened and the time it happened, if known
- Details which may include type of weapon, descriptions of suspects, license plate numbers, direction of travel or other details
Callers are asked to remain on the line to assist the dispatcher as much as possible. Response will not be delayed by answering questions. The more information provided, the better the emergency can be served.
After an incident is reported, it is a good idea for the caller to write down everything that happened, as they may be contacted for additional information.