Senior Safety

City of Cleveland Department of Aging links to safety, prevention and preparedness programs. 

Care Calls and CodeRED
Chore Program
Fire Safety Education
File of Life Emergency Medical Safety Program
Senior Guest House
Senior Power Program

Other Senior Safety Programs

Emergence Preparedness for Older Adults
Operation Save-A-Life
Red Cross Disaster Preparedness

Cleveland Care Calls and CodeRED Notifications

216.664.6316 or 216.664.2833 - Weekdays 8 am to 5 pm

Cleveland Care Calls - Flyer and Application

This free automated telephone reassurance system calls on Cleveland Seniors. If a Senior does not respond, the Public Safety Department may be called to check on them. Care Calls uses City Watch, a program from Emergency Communications Network.

Clevelanders who want to receive automated calls with notifications or tips during excessively hot or cold weather and in emergency situations may sign up for CodeRED notifications here. This is also a free service.

Chore Services

216.664.2833 - Weekdays 8 am to 5 pm - 75 Erieview Plaza, Cleveland OH 44114

This program provides free home maintenance for moderate to low income Clevelanders aged 60 and up. It helps residents live independent lifestyles while improving and maintaining the City's appearance.

Chore workers are City employees who provide services such as general and heavy house cleaning, lawn mowing, removing/installing storm windows, painting (limited), simple home repairs, and carpet cleaning. They will also install smoke and carbon monoxide detectors and remove snow. Chore indoor services are primarily available from December to March.

Donations are accepted to support the program, and can be mailed to the attention of the Chore Program, at the Department of Aging. All money collected is used to provide services.

File of Life Emergency Medical Safety Program

File of Life Form, English
File of Life Form, Spanish & English
File of Life Form, Traditional Chinese & English

The Cleveland Department of Aging and Cleveland EMS have partnered to bring File of Life to Cleveland seniors.  File of Life is an emergency preparedness magnetic file that promotes safety and peace of mind. It is designed to be placed on the outside of a refrigerator. A File of Life includes important information about medical history, emergency contacts, and medications- all in one place, for use in an emergency. This information is invaluable to Emergency Medical Service professionals when seconds matter in an emergency. File of Life is available at no cost. Anyone interested is encouraged to call 216.664.2833 or send an email to obtain a free File of Life. 

Senior Guest House

216.421.1350 - Weekdays 8 am to 5 pm - Website - Senior Guest House Flyer

This home is for persons 60+ years of age, which provides a safe environment for those in crises or unsafe conditions. This is a collaborative project of the Cleveland Department of Aging, Fairhill Center, and the Cuyahoga County Department of Senior and Adult Services. Since its 2004 opening, adults have received temporary residential housing, including meals, and, in some instances, case management.

Senior Power Program

Senior Safety & Resource GuideSenior Safety & Resource Guide, Traditional Chinese  - 216.664.2833 - Weekdays 8 am to 5 pm  

This is designed to increase knowledge and awareness among older persons in the areas of crime prevention, fire hazards, emergency services and programs for the elderly. It is a collaborative program presented by the Divisions of Police, EMS,and Fire; and the Departments of Aging and Consumer Affairs.

Fire Public Education Unit (Speaker's Bureau)

216.664.6386 - Weekdays 8 am to 5 pm - F: 216.664.6816 - 1645 Superior Ave.

Cleveland firefighters provide fire education speakers for schools, day care centers, senior centers, and employers and also appear at career days. In addition, firefighters with fire apparatus, including engines, hook & ladders and the Smoke House make appearances at community and school events. The 32 foot Smoke House is a mobile version of a home which uses non-toxic smoke and an alarm system to teach children how to escape a home fire.