Department of Aging


Senior Transportation Connection

Senior Transportation Connection Riders’ Guide


Transportation services are available from Senior Transportation Connect (STC) Monday through Friday, 8:30 am – 4:30 pm for Cleveland seniors. Riders must be at least 60 years old and have limited transportation options. STC will provide two (2) one-way trips per week to those eligible.

Medically related trips are a priority and must be within Cuyahoga County. Personal shopping and errands must be within the City of Cleveland and are limited to five (5) shopping bags per trip. The fare is $1.25 per one-way trip.  Drivers are not permitted to make change or accept tips. Riders may have a personal care assistant (PCA) or escort. However, they must provide this information when scheduling each trip. No fare is charged for PCAs or escorts.

First- time riders must call 216.664.2833 with their name, address, phone number, and emergency contact info. Home addresses will be verified and each caller will be referred to STC.

Senior Fares on RTA

If you are age 65 or older, you can pay a discounted Senior rate to ride RTA buses and trains. Anyone can buy a Senior pass or farecard, but in order to use the pass, you must show a valid photo ID. These forms of ID are accepted for use with a Senior pass or farecard:

  • RTA Senior ID card
  • State-issued photo ID
  • Medicare card with photo ID

Learn More Call (216) 621-9500

Paratransit Services by RTA

Greater Cleveland Regional Transit Authority ADA Paratransit provides safe, convenient transportation options for people who are unable to utilize local bus service due to a disability. Services are operated throughout the region and offer either curb-to-curb or door-to-door shared-ride public transportation services. An application is required, which can be found on the website linked below.

Learn More Call (216) 566-5124

RTA Travel Training

Travel Training or travel instruction offers both 1-on-1 and group training to help seniors and people with disabilities travel safely and independently on fixed-route public transit (fixed-route service includes trains and buses that operate on regular routes). Travel Trainers work with you to determine how your disability affects your travel experience in order to help you learn travel skills based on your individual needs. 

Learn More Call (216) 621-9500