Department of Aging

Senior Safety

Cleveland Care Calls

Cleveland Care Calls Information

Cleveland Care Calls Application



This free automated telephone reassurance system calls on Cleveland Seniors. If a Senior does not respond, the Public Safety Department may be called to check on them. 

CodeRED Notifications

Clevelanders who want to receive automated calls with notifications or tips during excessively hot or cold weather and in emergency situations may sign up for CodeRED notifications. This is a free service.  

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Summer Senior Walks

216.664.4383 |

The Cleveland Department of Aging sponsors multiple summer senior walks in parks and neighborhoods throughout Cleveland, where participants an walk at their own pace. This is a great way to get active, meet new friends, explore our parks with others, and have fun.

Chore Services

This program provides free home maintenance for moderate- to- low- income Clevelanders aged 60 and up, helping senior residents live independently while improving and maintaining the City's appearance. 

Chore workers are City employees who provide services such as general and heavy house cleaning, lawn mowing, removing/installing storm windows, painting (limited), simple home repairs, and carpet cleaning. They will also install smoke and carbon monoxide detectors and remove snow. Indoor Chore services are primarily available from December to March.

File of Life Emergency Medical Safety Program

File of Life Form, English

File of Life Form, Spanish & English

File of Life Form, Traditional Chinese & English


The Cleveland Department of Aging and Cleveland EMS have partnered to bring File of Life to Cleveland seniors. File of Life is an emergency preparedness magnetic file that promotes safety and peace of mind.

A File of Life includes important information about medical history, emergency contacts, and medications in one place for use in an emergency. This information is invaluable to Emergency Medical Service professionals when seconds matter. File of Life is available at no cost. 

Senior Guest House

This home is for persons 60+ years of age and provides a safe environment for those in crises or unsafe conditions. This is a collaborative project of the Cleveland Department of Aging and Fairhill Partners.  Since opening in 2004 , adults have received temporary residential housing, including meals, and, in some instances, case management.

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Senior Power Program

This program is designed to increase knowledge and awareness among older persons in the areas of crime prevention, fire hazards, emergency services, and resources for the elderly. It is a collaborative program presented by the Divisions of Police, EMS, and Fire along with the Departments of Aging and Consumer Affairs.

Fire Public Education Unit (Speaker's Bureau)

Cleveland firefighters provide fire education speakers for schools, daycare centers, senior centers, and employers, and also appear at career days. In addition, firefighters with fire apparatus, including engines, hooks & ladders, and the Smoke House make appearances at community and school events. The 32-foot Smoke House is a mobile version of a home that uses non-toxic smoke and an alarm system to teach children how to escape a home fire.