Division of Information Technology Services
The Division of Information Technology Services partners with all areas of Cleveland government to provide technology planning, acquisition, application & system development, testing and deployment, automation, system integration, network & cyber security, training, and ongoing support & technical services inclusive of telecom & video communications and networking infrastructure services.
The Division is responsible for supporting more than 7,000 User Network Accounts and responds to more than 9,000 Help Desk Service Requests each year. In addition to supporting routine IT needs, the Division has a critical role in developing and implementing modern, innovative industry solutions.