Consumer Resources
Foreclosure Prevention/Intervention Resources:
- Cuyahoga County Foreclosure Mediation Program
211 or 216.436.2000 - First Call for Help
211 or 216.436.2000 - Neighborhood Housing Services
216. 458.4663 - Empowering & Strengthening Ohio’s People (ESOP)
216.361.0718 - Cleveland Housing Network
216.574.7100 - Spanish American Committee
216.961.2100 - Legal Aid Society of Cleveland
216.687.1900 - U.S. Department of Housing & Urban Development (HUD)
216.522.4058 - Tax Payer Services (The Treasurer’s Office provides payment programs for delinquent Taxes to assist homeowners in avoiding foreclosure).
216.443.7420
Utility
- Ohio Consumer’s Counsel
(Utilities complaints only)
1.877.742.5622 - Public Utilities Commission of Ohio PUCO
1.877.742.5622 - Cleveland Power (CPP)
216.664.4600 - City of Cleveland, Division of Water
216. 664.3130 - Illuminating Company
216.622.9800 - Dominion Gas
800.362.7557 - AT&T
Consumer Credit Resources:
- Consumer Credit Counseling Services
216.781.8624 or 1.800.355.2227 - Equifax
1.888.766.0008 - Experian
1.888.397.3742 - Trans Union
1.800.680.7289 - Cleveland Saves
216.325.7126 - Ohio Treasurer of State
614.466.2160
Mail Fraud
- United States Postal Inspection Service
216.443.4416
Other Resources
- Federal Trade Commission
216.263.3435 - Ohio Attorney General
216.787.3030 - Federal Communications Commission
1.888.225.5322 - Cleveland Better Business Bureau
216.623.8964 - Legal Aid Society of Cleveland
216.687.1900 - Small Claims Court
216.664.4790 - City of Cleveland Building and Housing
216.664.2910 - Cleveland Tenants Organizations
216.432.0617 - Neighborhood Link
- First Call for Help
211 or 216.436.2000 - Cuyahoga County Health & Human Services
216.987.7000 - Social Security Administration
800.772.1213
ID Theft
- Cleveland Division of Police
216.623.5000 - Federal Trade Commission (FTC)
216.263.3435 - Ohio Attorney General
216.787.3030 - Federal Bureau of Investigation (FBI)
Internet Crime Complaint Center - Consumer Product Safety Commission
800.638.2772
Do Not Call Lists
- National Do Not Call Registry
888.382.1222 - Federal Communications Commission
888.382.1222
Homeowner Resources
- City of Cleveland Department of Community Development
216.664.4000 - Ohio Consumer’s Counsel
(Utilities complaints only)
877.742.5622 - Community Housing Solutions
216.651.0077 - City of Cleveland, Division of Water Homestead Program
(Water & Sewer Affordability Program)
216.664.2444 Ext. 5300 - Home Energy Assistance Program (HEAP)
800.282.0880
Government Agencies
- Ohio Attorney General
216.787.3030 - Cuyahoga County
216. 443.7000 - State of Ohio
614.466.2000 - Office of the Governor of Ohio
614.466.3555 - Federal Resources
Senior Resources
- City of Cleveland Department of Aging
216.664.2833 - Senior Homeowner Assistance Program (Shap)
216.664.2833 - Cuyahoga County Senior & Adult Services
216.420.6750 - Ohio Department of Aging
1.800.266.4346 - AARP
1.888.687-2277 - Social Security Administration
1.800.772-1213
