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Interim HR Director
On Monday, March 14, 2016, Mayor Frank G. Jackson administered the oath of office to Nycole West who was sworn in as the Interim Director of Human Resources for the City of Cleveland. Ms. West has been employed with the City of Cleveland since 2002. She has most recently served as Labor Relations Manager and in this capacity she served as the Department of Human Resources’ Chief Negotiator for each of the city’s 31 labor unions.
During her tenure as Labor Relations Manager, Ms. West implemented a city-wide performance management program, centralizing and automating the Family Medical Leave Act (FMLA) process, establishing accountability through a city-wide disciplinary committee and fostering a safer workplace through post-accident drug testing policies and procedures. Ms. West is currently enrolled in the Master of Legal Studies Program at Cleveland State University with an anticipated graduation date of May 2017. She obtained her Bachelor’s degree from Duquesne University in Pittsburgh, Pennsylvania and is a graduate of the Cleveland Management Academy through Cleveland State University.
Cleveland City Hall Contact Info
Cleveland City Hall
601 Lakeside Ave
Cleveland, Ohio 44114
Weekdays 8am-5pm
P: 216.664.2000
Relay Service: 711
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City's Mission Statement
We are committed to improving the quality of life in the City of Cleveland by strengthening our neighborhoods, delivering superior services, embracing the diversity of our citizens, and making Cleveland a desirable, safe city in which to live, work, raise a family, shop, study, play and grow old.
– City of Cleveland