Frequently Asked Questions

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When is the Division of Water Pollution Control open for business?

Monday through Friday 8:00am to 5:00pm.

From:
Public Utilities
Category:
Water Pollution

Last updated: 03/02/2015 - 12:28pm

Q985
Where is the Division of Water Pollution Control located?

Division of Water Pollution Control
12302 Kirby Avenue,

Cleveland, Ohio 44108

From:
Public Utilities
Category:
Water Pollution

Last updated: 03/02/2015 - 12:28pm

Q986
What can I do in case of basement flooding?

Contact Water Pollution Control at 216.664.2513 for a thorough investigation of the City's sewer. Notifying WPC prior to contacting a plumber may save you unnecessary expenses.

From:
Public Utilities
Category:
Water

Last updated: 03/02/2015 - 12:28pm

Q987
Water is coming up into the street - who do I call?

If it is raining when the street floods, contact Water Pollution Control at 216.664.2750. If the weather is dry, contact the Division of Water at 216.664.3060.

From:
Public Utilities
Category:
Water

Last updated: 03/02/2015 - 12:28pm

Q988
Can I pay my water bill on-line?

Click here to pay your water bill online

From:
Public Utilities
Category:
Water

Last updated: 03/02/2015 - 12:28pm

Q1055
There is a broken water main on my street, who do I call?

Division of Water: 216.664.2444

From:
Public Works
Category:
Water

Last updated: 03/02/2015 - 12:28pm

Q1195
I called about an animal. Can I find out if it has been picked up?

Yes. You can call the Division of Animal Control at 216.664.3069 between the hours of 7:30am and 3:00pm, 7 days/week.

From:
Animal Control Services
Category:
Animals

Last updated: 01/02/2020 - 11:13am

Q1128
What type of animals will the Division of Animal Control handle?

At this time the Animal Control Officers will pick up stray dogs, stray injured cats, and trapped nuisance wildlife (skunks, groundhogs, opposums, and raccoons). Call the Division of Animal Control at 216.664.3069.

From:
Animal Control Services
Category:
Animals

Last updated: 03/02/2015 - 12:28pm

Q1129
How do I register or get a license for my dog?

The Division of Animal Control can help you between 7:30am and 3pm, 7 days/week, or you can register online at the Cuyahoga County Fiscal Officer's Website, or call the County Dog Warden at 216.525.7877 for a location near you.

From:
Animal Control Services
Category:
Animals

Last updated: 01/02/2020 - 11:14am

Q1130
Do you destroy animals? How are they destroyed?

The Division of Animal Control humanely destroys animals. Certified Technicians humanely euthanize stray dogs, cats, and trapped nuisance wildlife by lethal injection when needed.

From:
Animal Control Services
Category:
Animals

Last updated: 03/02/2015 - 12:28pm

Q1131

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