Frequently Asked Questions

Filter results by keyword, category, or city department/division.

How can I verify if a contractor has had complaints filed against his company ?

You can check on contractor complaints through the following agencies:

  • City of Cleveland Building & Housing at 216.664.2910
  • Office of the Attorney General at 216.787.3030
  • Better Business Bureau at 216.623.8964
  • City of Cleveland Office of Fair Housing & Consumer Affairs at 216.664.4529
From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:13am

Q1014
Can anything be done about loud music coming from cars or homes?

Offensively loud music is against the law. The law defines loud music as“plainly audible to persons other than those who are in the room in which such device or instrument is played (683.01)”; or “plainly audible to persons other than the occupants of said vehicle (683.02)”. Police may warn or cite the offenders, and may confiscate the equipment.

From:
Police
Category:
Consumer Rights

Last updated: 03/02/2015 - 12:28pm

Q1114
If I get into a car accident do I have to go to the police station in the district where it occurred to file the report?

No, as long as the accident occurred in the city of Cleveland, you can go to any City police station to file a report.

From:
Police
Category:
Traffic

Last updated: 03/02/2015 - 12:28pm

Q1105
How can I add information to a police report that I previously filed?

Call 216.621.1234 or go to any City police station.

From:
Police
Category:
Traffic

Last updated: 03/02/2015 - 12:28pm

Q1106
Where do I get a copy of an accident or police report?

You can get an accident report online here or a police report in person on the 3rd Floor of 1300 Ontario St-Monday, Wednesday and Friday, from 8 am to 3:30 pm. Copies are five cents per page.

From:
Police
Category:
Traffic

Last updated: 07/01/2020 - 11:37am

Q1107
How do I pay a red light; fixed pole or mobile camera citation?

There are several ways to pay these tickets:

  • Pay by phone: 216.664.4744
  • Pay online
  • Pay by mail. If you don’t have a payment envelope, mail your payment to:
    City of Cleveland Parking Violations Bureau
    P.O.Box 99939
    Cleveland, OH 44199-0939
  • Pay in person at:
    The Parking Violations Bureau
    Cleveland Police Headquarters, First Floor
    1300 Ontario St
    Cleveland, OH 44113
From:
Police
Category:
Traffic

Last updated: 03/02/2015 - 12:28pm

Q1118
How do I report a defective traffic light?

Call 216.664.2000.

From:
Public Works
Category:
Traffic

Last updated: 01/20/2016 - 3:51pm

Q1193
Which office do I call to request a Valet Zone for my business?

Contact the Division of Traffic Engineering at 216.664.3195 for an application or download one here.

From:
Traffic Engineering
Category:
Traffic

Last updated: 04/10/2015 - 12:11pm

Q1065
What is dog fighting?

In this sadistic "contest", two dogs (bred, conditioned, and trained to fight) fight for spectator's entertainment and gambling. Fights average 1-2 hours or more, and end when one of the dogs will not or cannot continue. In addition to these fights, there are reports of an increase in unorganized dogfights in urban areas.

From:
Animal Control Services
Category:
Law

Last updated: 03/02/2015 - 12:28pm

Q1138
Besides hurting animals, what else is wrong with dog fighting?

Children are sometimes present, and can learn insensitivity to animal suffering, enthusiasm for violence and a lack of respect for the law. Those who attend gamble illegally, and weapons have been found at fights because there are large amounts of cash. Dogfighting has been connected to other violence, including homicide. Illegal drugs are often sold and used at dogfights. Fighting dogs are aggressive towards people as well as other animals, and children are especially at risk because of their size.

From:
Animal Control Services
Category:
Law

Last updated: 03/02/2015 - 12:28pm

Q1140

Pages

28
42
40