Frequently Asked Questions

Filter results by keyword, category, or city department/division.

What is the formal Design Review Process?

The process includes the following steps:

  1. Apply for a building permit: Submit 4 sets of drawings to Building and Housing (City Hall, Room 505) with a permit application
  2. Design review process: If the project requires design review, B&H will route you to the Planning Commission office to fill out an application. The area Planner will prepare you for the meeting and see if you need to submit anything else. When all items are submitted you get a meeting date.
  3. Committee Meeting: You have a better chance of getting a decision at the meeting by if you bring your architect or contractor, and include signage, parking, landscaping, etc. in your plan. The Planning Director can sign-off on smaller projects if approved.
  4. Planning Commission Decision: Projects that involve constructing new main buildings or which are recommended for disapproval must also go to the Planning Commission. With input from the committee's recommendation, the Commission makes a final decision. If the plan is approved, the Director will sign your permit.
From:
City Planning Commission
Category:
Design Review

Last updated: 04/01/2015 - 1:53pm

Q974
What is the Landmarks Commission?

The Landmarks Commission ensures the preservation of historically and architecturally significant buildings and districts in the City of Cleveland. The Commission does this by designating landmarks and reviewing new development and property alterations in certain areas.

From:
City Planning Commission
Category:
Design Review

Last updated: 03/02/2015 - 12:28pm

Q975
When and where does the Landmarks Commission meet?

The Landmarks Commission meetings are scheduled for the 2nd and 4th Thursdays of each month at 9 am in Room 514 of City Hall. Meeting dates and agendas can be found here

From:
City Planning Commission
Category:
Design Review

Last updated: 03/02/2015 - 12:28pm

Q1013
What types of issues are handled by The Department of Community Development, Office of Fair Housing & Consumer Affairs?

The Department of Community Development, Office of Fair Housing & Consumer Affairs (web page) investigates and works to resolve complaints related to Fair Housing, real estate fraud, predatory lending, home improvement/repair contracting, unlicensed business practices, consumer scams and unfair sales practices (false warranties, questionable sales and repairs which are unneeded or without estimates).

The Office, which can be reached at 216.664.4529, coordinates and conducts educational activities including literature distribution, presentations,seminars and workshops with the goal of increasing consumer protection and financial literacy.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 04/08/2015 - 6:23pm

Q966
I think I was ripped off! How do I file a complaint with the Office of Fair Housing & Consumer Affairs?

If you are a Cleveland resident or have purchased a product or service from a business or company based in Cleveland, you may file several ways:

  • By phone: call 216.664.4529, weekdays 8:00 am - 5:00 pm
  • By fax: 216.664.4006
  • By mail: City of Cleveland, Department of Community Development, Office of Fair Housing & Consumer Affairs, 601 Lakeside Avenue, Room 320, Cleveland, Ohio 44114

If submitting by fax or mail, include a statement about your complaint and supply copies (not originals) of all pertinent information (business/company contact information, contracts, estimates, invoices, receipts etc.). The office will contact you within three business days.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:08am

Q969
I have filed a complaint with Consumer Affairs. Who is handling it?

Within three business days after your complaint file is opened, you will receive a letter with the name and phone number of the person assigned to your case. In addition, you will receive a verification checklist concerning your case.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:09am

Q970
I filed a consumer complaint, but I'm not satisfied with the response I received from the business I filed the complaint against. What can I do now?

Consumer Affairs makes every attempt to procure a satisfactory response for the consumer. However, the office cannot force a business to satisfy any complaint, since the mediation process relies on the voluntary cooperation of both the consumer and the business. If you feel you have been wrongly charged for services or products, you can file in Small Claims Court for claims of $3,000 and less.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:09am

Q978
Can the Office of Fair Housing & Consumer Affairs staff serve as my attorney?

No employee of the Office of Consumer Affairs can act as your private attorney.

If you need legal advice, seek counsel from either a private attorney, the Legal Aid Society, or other organizations. Contact or visit the Cleveland Bar Association to learn how to find a lawyer and to see if you qualify for a free attorney or other legal aid.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/25/2015 - 1:13pm

Q979
How do I file a small claims suit against a business or company ?

Small Claims suits are filed at the Clerk of Court’s office on the 2nd floor of the Justice Center.
To file, you must supply the name(s) and address of the person(s) you wish to sue and any information you have regarding your claim.

When filing against a business you must have the first and last name of the owner, unless the business is a corporation. If you are suing a corporation, the correct corporation name should be on the complaint. You can search online or contact the Secretary of State of Ohio (Toll Free: 877.767.3910) to obtain the corporation name and the name and address of its statutory agent. The statutory agent is appointed by the corporation to accept legal papers.

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:10am

Q980
What is the maximum amount of a small claims suit?

The maximum amount of damages which can be requested in Small Claims Court is $3,000.00. There is a $31.00 filing fee that must be paid at the time of filing, and an additional charge of $5.00 per defendant if you are suing more than one person

From:
Office of Fair Housing & Consumer Affairs
Category:
Consumer Rights

Last updated: 03/26/2015 - 10:10am

Q981

Pages

28
42
40