The most important thing you can do is to remain cool and calm. Do not take action or make movements that run the risk of being highly dangerous for all parties involved.
Frequently Asked Questions
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Last updated: 03/02/2015 - 12:28pm
Complaints may be filed with:
The Office of Professional Standards
205 St. Clair Avenue, Third Floor
Cleveland, Ohio 44113
You may also call this office at 216.664.2944 or 216.664.2948. Complaints may also be directed to the Mayor's Action Center at 216.664.2900. The Community Relations Board can be reached at 216.664.2900 and the Administrative Division of the Police Department can be reached at 216.623.5000. As always, use 911 for emergency Police, Fire and Medical phone calls only.
Last updated: 03/02/2015 - 12:28pm
For information call 216.664.6009 or send an email. Also, local community colleges and some hospitals conduct accredited training programs.
Last updated: 03/02/2015 - 12:28pm
Yes, there are currently three levels of training for Emergency Medical Technicians:
- EMT-Basic: entry level for basic life support
- EMT-Intermediate: advanced skills including administering drugs and IV fluids
- EMT-Paramedic: the most highly trained, able to perform advanced life saving procedures
Last updated: 03/02/2015 - 12:28pm
Call 911 for an ambulance when:
- there is any life-threatening illness or injury
- when you are not sure if an ambulance should be called or not
- for any of the circumstances noted here
Last updated: 04/10/2015 - 6:29pm
Click here for information on EMS Special Events Coverage.
Last updated: 04/10/2015 - 6:27pm
The treating paramedic decides which hospital you will be taken to based on your condition, hospital restrictions, location of medical records, and current patient care protocols.
Last updated: 03/02/2015 - 12:28pm
On average there are 18 ambulances operating 24 hours a day.
Last updated: 07/09/2015 - 10:49am
Remain calm when you call, and tell us what the emergency is and where the ambulance is needed. Be prepared to answer the call-takers questions about the situation or person(s) involved. Answering questions does not delay the ambulance and will allow the call-taker to tell you how you can help while the ambulance is on its way.
Last updated: 03/02/2015 - 12:28pm
The Bureau is located at 1645 Superior, which is the northwest corner of 17th and Superior.
Last updated: 03/02/2015 - 12:28pm