Frequently Asked Questions

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What is CodeRED?

CodeRED is a high-speed Web-based emergency and mass notification system that has been in use since 1998 and is used by more than 3,000 state and local government entities across the United States and Canada. The system gives authorized users the ability to send phone calls, text messages, emails, social media messages including Facebook and Twitter, RSS, website widgets and through the public safety alerting application, CodeRED Mobile Alert. To be notified of emergencies, Clevelanders can sign up here.

Code Red

From:
Public Safety
Category:

Last updated: 03/17/2017 - 11:38am

Q10289
What are some of the common reasons citations are issued for waste collection?
  • Excess waste/recycling outside black/gray/blue cart
  • Trash mixed with recycling in blue cart
  • Setting out waste or recycling earlier than 12 p.m. the day before scheduled pick-up
  • Failure to retrieve carts by 12 p.m. the day after collection
From:
Waste Collection
Category:

Last updated: 03/26/2018 - 10:07am

Q12818
When is the Division of Animal Control open to the public?

The Kennel opens at 10am daily. It closes at 3pm on Mondays, Wednesdays, Fridays, Saturdays and Sundays and at 6pm on Tuesdays and Thursdays. The Kennel is closed on holidays.

From:
Animal Control Services
Category:
Safety

Last updated: 03/08/2019 - 3:46pm

Q1072
Where is the Division of Animal Control located?

The Division of Animal Control is located at 9203 Detroit Road Cleveland, Ohio 44102. For directions call 216.664.3069. 

From:
Animal Control Services
Category:
Safety

Last updated: 03/08/2019 - 3:44pm

Q1073
Does the Division of Animal Control have a Veterinarian?

The Division of Animal Control has a contract with a veterinarian to examine animals housed at the Kennel. The veterinarian does not perform any other services.

From:
Animal Control Services
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1074
What can I do about a barking dog in the City of Cleveland?

Call 216.664.3069 with the dog owner's address. An Animal Control Officer will respond and issue a written notice of complaint. This phone is answered 7 days/week from 7:30am to 3pm. An answering machine records after-hours calls.

From:
Animal Control Services
Category:
Safety

Last updated: 01/02/2020 - 10:59am

Q1075
Who do I call to report animal abuse or neglect?

Call the Cleveland Animal Protective League at 216.771.4616. They have trained investigators to investigate claims of animal cruelty.

From:
Animal Control Services
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1076
What number do I call to report stray dogs running loose in the City of Cleveland?

Contact the Division of Animal Control at 216.664.3069 (7:30am to 3:00pm, 7 days/week). After hours, call Police at 216.621.1234, and they will contact the Animal Control Officer.

From:
Animal Control Services
Category:
Safety

Last updated: 01/02/2020 - 10:59am

Q1077
What is the Division of Animal Control's phone number and address?

The Division of Animal Control is located at:

9203 Detroit Road
Cleveland, Ohio 44102

P: 216.664.3069
F: 216.348.7359

From:
Animal Control Services
Category:
Safety

Last updated: 03/18/2019 - 2:56pm

Q1145
Why would a police officer pull my car over?

An officer can ask you to pull over when there is reasonable suspicion that a violation has happened or one is about to take place.

From:
Community Relations Board
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q845

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