There are dangers in every part of our society. By educating your children and taking steps to protect them, they can benefit from the wealth of information now available on-line. Further information on protecting your child on-line may be found in the National Center for Missing and Exploited Children's Cyber Tipline at 1-800-843-5678, www.cybertipline.com.
Mayor's Office - FAQs
Last updated: 03/25/2015 - 12:30pm
If anyone in your house receives child pornography via the Internet, or if your child has been sexually solicited, you should immediately contact the police at 216.621.1234, the FBI at 216.522.1400, and the National Center for Missing and Exploited Children's Cyber Tipline at 1.800.843.5678. Keep the computer turned off in order to preserve evidence for law enforcement use. Unless directed to do so by the police or FBI, you should not attempt to copy any of the images and/or text found on the computer.
Last updated: 03/25/2015 - 12:29pm
The project will focus on improving services across the entire City in stages. Stage One will target four departments that provide direct services. These departments are Public Service, Parks, Recreation and Properties, Public Health and Building and Housing and they are the first being targeted because:
- They have already started to look at "how work gets done" in and between their departments
- They represent services with significant cost savings potential
- They work directly with the public on a daily basis
- They are already looking at how to save costs
During Stage One, the Task Force will examine how to save money by examining four core processes:
- Information Technology, or the City's computers
- Purchasing of services and products
- Human Resources and Personnel
- Customer Service
Last updated: 03/25/2015 - 12:56pm
The group intends to achieve the following:
- Reduce Operating Costs by at Least 3% by December 2006
- Enhance City Services by Establishing Performance Indicators and Targets;
- Increase Employee Productivity with Better Use of Technology; and
- Improve Customer Service to our External and Internal Customers.
Last updated: 03/25/2015 - 12:56pm
Oversight of this initiative will occur through the creation of an Operations Efficiency Council (Task Force), which will be chaired by Darnell Brown, Chief Operating Officer. The various subject related work groups will be established and will consist of employees, community leaders and subject matter experts. The work of the Task Force will be facilitated by the creation of a Program Management Office (PMO). The PMO will be responsible for the day to day operations of the project and will develop and implement all standard operating procedures and processes to ensure the initiative is effectively managed.
Last updated: 03/25/2015 - 12:57pm
The Operations Efficiency Task Force will operate throughout 2006 (Stage 1) and 2007 (Stage 2) to achieve sustained cost reductions beginning in January 2007. The 2007, the operating budgets for all departments are expected to reflect a 3% continuous cost savings. The cost savings will be obtained as a result of implementing projected operational efficiencies wherever and whenever feasible.
Last updated: 03/25/2015 - 12:57pm
Each department is expected to:
- With the assistance provided by the Operations Efficiency Task Force, identify opportunities to improve efficiencies and work practices.
- With the help of skilled and knowledgeable employees, participate with members of the Operations Task Force to recommend changes to the methods in which work is performed and will result in effective and efficient work practices we believe will result in improved customer service and operational savings
- Adhere to the standardized project management, policies and procedures implemented through the Program Management Office (PMO)
- Quantify performance improvement measures and targets so there can be an effective determination of the quality of the job performance and a clear accountability for results.
Last updated: 03/25/2015 - 12:57pm
This process will enable city government to establish a culture that is "Customer Service Focused", which will:
- Improve Customer Satisfaction.
- Challenge the "Status Quo" by developing new and effective work practices
- Constantly strengthen internal work processes
- Increase Customer Service (Both internal and external customers)
- Achieve and maintain Financial Stability
Last updated: 03/25/2015 - 12:58pm
Collective bargaining units directly affected by the Stage 1 core process evaluations have already been invited to meet with Chief Operating Officer Darnell Brown. As the remaining CBU's become directly impacted by the evaluative process, they will also be given the opportunity to discuss issues and concerns with Chief Brown.
Last updated: 03/25/2015 - 12:58pm
The Task Force will examine all possible efficiency opportunities. This may, in some instances, mean evaluating whether the City should provide a certain service, or contract with an agency to do so. It also may include an evaluation to determine whether the City could more efficiently perform services that it currently contracts to private agencies.
Last updated: 03/25/2015 - 12:58pm