Financial Assistance

Economic Security Project (ESP)

 216-664-2833  -   ESP Flyer    -   ESP Project Booklet   -   ESP Program Brochure, Spanish

ESP services assist with money management, can possibly reduce credit card debt, review mortgage payments, assist with out-of pocket health care maintenance needs, secure public assistance and explore employment options.  One-on one case management services are provided to assess economic situations and help achieve financial goals.

HEAP Home Energy Assistance Program and Summer Crisis Program

Program: 1.800.282.0880 - Weekdays 7 am to 5 pm or TTD 1.800.686.1557
Application Assistance: 216.664.2239 or in-person during regular office hours

HEAP Webpage   -  Summer Crisis Program Webpage

The Department of Aging assists seniors with the application process for this service which is a federally funded program administered by the Ohio Development Services Agency’s Office of Community Assistance. It is designed to help eligible low income Ohioans meet the high cost of home heating. For those eligible, the amount of the one-time HEAP benefit will depend on federal funding levels, how many people live in a home, total household income and the primary heating fuel used. In most cases, the one-time benefit will be a credit applied by the utility company (or fuel vendor). This program is made possible with a grant from the Ohio Department of Aging, through the Western Reserve Area Agency on Aging.

Homestead Discount Program



Cleveland homeowner/occupants who are totally disabled, or 65 and over may be eligible for reduced rates on water and sewer bills.

Dominion Energy Assistance Programs


Residents using Dominion East Ohio as their gas supplier may be eligible for special payment assistance programs. Shutoffs may be delayed if they are life-threatening to the health of a household member. Individuals may also be qualified for assistance if they meet income guidelines. Dominion asks that customers call them as soon as a delinquent notice is received.

Ohio Homestead Exemption Program

Frequently Asked Questions
Homestead Exemption Program Application Form

Low income senior citizens and permanently and totally disabled Cleveland homeowners may be eligible for reduced property tax bills through the Homestead Exemption Program. The exemption, which takes the form of a credit on property tax bills, allows qualifying homeowners to exempt up to $25,000 of the market value of their homes from all local property taxes. For example, through the homestead exemption, a home with a market value of $100,000 is billed as if it is worth $75,000.