City of Cleveland Provides General Updates on Coronavirus & Safety - Update #227

Monday, November 16, 2020

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on October. 28 extending the City’s Proclamation of Civil Emergency through Nov. 30, 2020. As a reminder, Mayor Jackson’s order was amended to state that the city will not issue permits for block parties/tailgating and tailgating on city property is prohibited. Click here to view the order. Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

COVID-19 Numbers Update

The City of Cleveland is experiencing an unprecedented surge in coronavirus cases, unlike anything yet reported during this pandemic. Due to the remarkably high number of cases reported over the last two days, the Cleveland Department of Public Health is unable to provide the daily COVID-19 data report at this time. CDPH is still reviewing and analyzing each case that has been reported. Once the data review and analysis process has been completed, a full report will be shared with the public. ​

Mayor Jackson to Hold Tele Town Hall on November 19

Please join Mayor Frank G. Jackson on Thursday, November 19 at 5:30 p.m. for a conversation on public safety, COVID-19 and more.

To register for this free event, visit The night of the event, registered participants will receive a phone call. Just answer the call to enter the telephone town hall. If you are unable to participate but would like to listen during or after, tune in on the City of Cleveland’s Facebook page where the call will be livestreamed.

A Message from Cleveland Mayor Frank G. Jackson, Director of Public Safety Karrie D. Howard and Police Chief Calvin D. Williams:

Increase in Violent Crime, Homicides

This past weekend in Cleveland was especially violent as detectives are now investigating 10 new shooting incidents.  These incidents resulted in six new homicides and a Cleveland Police officer shot in the line of duty while checking the well-being of residents where a home alarm was activated.  Detectives are also investigating an officer involved shooting incident involving members of the Cuyahoga Metropolitan Housing Authority Police Department. These shootings occurred between Friday, Nov. 13, 2020 and Sunday, Nov. 15, 2020. Included in the homicide investigations is the death of Katie Brown, age 83, who was tragically murdered in a drive-by shooting while inside of her own home on Manor Avenue on the city’s southeast side.

The City of Cleveland and urban areas across the United States have been severely affected by skyrocketing violent crime statistics including shootings and homicides.  While many of the cases can be traced to incidents of drug and gang activity, the exact cause of the drastic increase is unknown. Investigators continue to work hard every day to solve cases while policing in unprecedented circumstances in times where situations and resources change rapidly due to the COVID-19 pandemic. Law Enforcement continue to encourage citizens to report criminal activity to police and remind members of the public that they can do so anonymously to Crimestoppers by calling 216-25-CRIME. 

Multiple Businesses Cited for Violating COVID-19 State Mandates

Over the course of the weekend, multiple businesses were investigated and cited by the City of Cleveland for failing to follow state mandates regarding social distancing and face mask requirements.  Businesses were cited for Cleveland Codified Ordnance COVID Safety Protocols signed into law by Mayor Frank G. Jackson. Businesses are reminded that citations will continue to be issued to those found in violation of state orders. 

The following citations were issued by the City of Cleveland for violation of state mandates of COVID-19 safety protocols. First time violators received a warning. 

NOVEMBER 13, 2020

   VSP Lounge – (1) failure to require social distancing; and (2) failure to require the wearing of mask to enter or remain in the business (warning);

   The V Lounge – (1) failure to establish a maximum dining capacity; (2) failure to require customers to be seated when consuming food and beverages; and (3) requiring the wearing of mask to enter or remain in the business ($3000.00);

   The Carter – (1) failure to require social distancing; (2) requiring customers to be seated when consuming food and beverages; (3) failure to post maximum dining capacity and floor plan; and (4) requiring the wearing of mask to enter or remain in the business (warning);

NOVEMBER 14, 2020

  CLE Local Eatery – (1) failure to require social distancing; (2) requiring customers to be seated when consuming food and beverages; (3) failure to post maximum dining capacity and floor plan; (4) failure to establish a COVID maximum occupancy; and (5) failure to require the wearing of mask to enter or remain in the business (warning);

  Villaforte – (1)failure to require social distancing; (2) requiring customers to be seated when consuming food and beverages; (3) failure to post maximum dining capacity and floor plan; (4) failure to establish a COVID maximum occupancy; (5) requiring the wearing of mask to enter or remain in the business; and failure to require capacity limits in open congregate area, to wit: dance floor  (warning);

  Paradis Gentlemen’s Club – failure to require the wearing of mask to enter or remain in the business ($1,000);

  Captiv8 – failure to require the wearing of mask to enter or remain in the business ($1,000.00);

  Barley House – (1) failure to require social distancing; (2) requiring customers to be seated when consuming food and beverages; and (3) requiring the wearing of mask to enter or remain in the business ($9,000);

  Dante’s Inferno – (1) failure to establish a COVID maximum occupancy ($1,000);

  Rumor Bar and Lounge – (1) requiring the wearing of mask to enter or remain in the business ($1,000);

Transformation Alliance Releases 2020 Cleveland Plan Progress Report

On Friday, November 13, the Cleveland Transformation Alliance released its 2020 progress report on the impact of Cleveland’s Plan for Transforming Schools. Overall, the report shows the continued positive effects of The Cleveland Plan.

“Despite the unprecedented challenges we have experienced this year, it has caused us to think creatively to improve education for students across the City of Cleveland,” said Mayor Frank G. Jackson, who also serves as the Board Chair for the Transformation Alliance. “This year’s report provides further evidence that Cleveland’s Plan for Transforming Schools is making positive gains. The graduation rate for Cleveland Metropolitan School District students is over 80 percent for the first time. This is a significant achievement, but there’s much work to be done.”

“Although there are fewer data available to report this year, due to the global pandemic, we can provide graduation and enrollment data, and information from Say Yes Cleveland and early childhood resources,” said Transformation Alliance Executive Director Meghann Marnecheck. “We are still able to show the impact of The Cleveland Plan. In less than a decade, the graduation rate has improved 28 percentage points. That is a considerable increase, and it is a testament to Cleveland teachers, families, and the community.”

Shana Marbury is a member of the Transformation Alliance Board, Cleveland Plan Progress Committee Chairperson, and General Counsel and Senior Vice President, Talent at Greater Cleveland Partnership. She stated, “Our community has already worked incredibly hard, resulting in CMSD generating the fourth fastest-improving graduation rate in the state. Our public school enrollments are stable for District and charter schools. We have made a lot of progress in a short time.”

The Transformation Alliance commits to revisiting the goals of The Cleveland Plan during 2021 and updating them to account for lessons learned through the COVID-19 pandemic, progress made, and changes in the educational landscape.

Download a full copy of the 2020 Cleveland Plan Progress Report at

City Now Accepting Applications for Cleveland Small Business Grants

Emergency Working Capital Program – Specially Impacted Businesses

The Emergency Working Capital program is designed to assist businesses whose operations are specifically impacted by COVID and have had to take exceptional measures to maintain operations throughout the pandemic. Businesses may receive a $10,000 loan for working capital and operations costs and a $10,000 grant to offset costs of PPE and other safety measures. Applicants must complete the Emergency Capital Working FundLoan Application and the 1-page supplemental questionnaire.

Winter Restaurant Operations Support Grant

The Winter Restaurant Operations Support Grant program is aimed at providing restaurants with resources to offer safe outdoor dining experiences through the winter.  The program will allocates $500,000 (up to $5,000 per business) in grant assistance to local restaurants to help support winter operations through purchases and rental of equipment (heaters, fire pits, etc.) and fixtures (awnings, tents, “igloos”, etc.).  Businesses must demonstrate access to a location and an operations plan. Grant applications will be accepted up to Nov. 30, 2020 with awards expected to be announced prior to Dec. 11, 2020. To access the application, click here.

Applications for both programs should be submitted electronically to

Other Important Reminders

Seasonal Leaf Pick-up Program Began Nov. 9, 2020
The City of Cleveland began its seasonal leaf pick-up program on Nov. 9, 2020. The program provides leaf pick-up in high leaf-generation areas, reducing the need for residents to manually collect leaves. View a map of the designated areas here.

What to Expect

  • Residents in the designated high leaf-generation areas should expect leaf pick-up signs posted one week prior to service.
  • To streamline the pick-up process, residents are encouraged to rake leaves from their property onto the tree lawn. Residents are also asked to park off-street, if possible, during the service period to accommodate city crews.
  • Each area will be serviced a minimum of two times within the 8-week period (weather permitting).

High generation areas have the highest concentration of city-owned trees located on tree lawns and/or those areas potentially causing flooding or other hazardous conditions. The current high leaf-generation areas have been verified by the Division of Urban Forestry, the County Tree Canopy, the Office of Sustainability and the Department of Public Works. The city’s six service stations will systematically deploy sweepers, leaf machines, end loaders, and leaf blowers in these areas on Monday through Friday from 7 a.m. – 9 p.m. from Nov. 9, 2020 to Dec. 31, 2020.

Residents outside of the high-generation areas can bag any leaves gathered in their yards and set it out with their trash on their designated waste collection day. These residents are allowed up to 20 bags of leaves during the fall season.

City of Cleveland Now Accepting Requests for the Tree Canopy Revitalization Program
The City of Cleveland announces its Tree Canopy Revitalization Program. As part of this program the City is now accepting requests from property owners for a free tree installation during the spring and fall planting seasons.

Property owners can complete an online request form to have a tree planted on their tree lawn, in front of occupied structures or sidewalk cut-outs typically found in commercial areas in front of businesses. Each location will be surveyed in person by a Field Operations Forester to ensure there are no conflicts with the surrounding infrastructure and that the site is suitable. Approved sites are then added to a list for a tree to be planted during the next available planting season. All requests are handled on a first-come, first-served basis.

The Tree Canopy Revitalization Program was created in support of Mayor Frank G. Jackson’s tree planting initiative, in which he pledged up to $1 million a year to replenish the city’s tree canopy. To request a tree or to learn more, click here.

Calls Regarding COVID-19 Complaints
With the passage by Cleveland City Council of an ordinance authorizing penalties for non-compliance with Mayor Jackson’s mask mandate, enforcement is now in effect.

There are two numbers Clevelanders should call regarding non-compliance:

●      Business complaints: CDPH hotline at (216) 857-7165

●      Individual or private residence complaints: Cleveland Police non-emergency line at (216) 621-1234

Cleveland City Council recently approved the mandatory use of masks in public spaces as well as certain penalties for individuals and businesses that do not comply. On July 3, Mayor Jackson signed an amended order mandating the use of masks in public in the City of Cleveland to slow the spread of the highly contagious coronavirus. This includes mandatory use in bars, restaurants, shared office settings, rideshares and other shared spaces.

Citations may be issued with fines for the following:

●      Any business or person violating the mask or safe-seating order (which maintains social distancing of at least six feet between patrons) is subject to civil penalties in accordance with Ordinance No. 556-2020, specifically chapters 602 and 236.

●      Any business in the City of Cleveland with an employee who becomes ill with the coronavirus is required to immediately disinfect and sanitize the premises. Following a warning, they may be subject to a civil penalty of $1,000 for the first offense and a civil penalty of $3,000 for each subsequent violation.

Upcoming Cleveland Transformation Alliance Meetings

The Cleveland Transformation Alliance Committee (CTA) is currently hosting public meetings via Zoom or Microsoft Teams. For more information on these meetings, please visit See details for upcoming meetings below:

Communications and Engagement Committee

Tuesday, November 17 at 3 p.m.

Via Microsoft Teams

Join Microsoft Teams Meeting

+1 216-815-0098   United States, Cleveland (Toll)

Conference ID: 598 482 148#

Finance Committee

Thursday, December 3 at 8:30 a.m.

Join Zoom Meeting

Meeting ID: 914 8190 6433   Passcode: 417608

One tap mobile

+13017158592,,91481906433#,,,,,,0#,,417608# US (Germantown)

+13126266799,,91481906433#,,,,,,0#,,417608# US (Chicago)

Dial by your location

        +1 301 715 8592 US (Germantown)

        +1 312 626 6799 US (Chicago)

        +1 646 558 8656 US (New York)

Find your local number:

Cleveland Transformation Alliance Board Meeting

Monday, December 7 at 5:30 p.m.

Join Zoom Meeting

Meeting ID: 980 9492 6783   Passcode: 147729

One tap mobile

+13126266799,,98094926783#,,,,,,0#,,147729# US (Chicago)

+16465588656,,98094926783#,,,,,,0#,,147729# US (New York)

Dial by your location

        +1 312 626 6799 US (Chicago)

        +1 646 558 8656 US (New York)

        +1 301 715 8592 US (Germantown)

Find your local number:

Cleveland Public Utilities to Resume Disconnections on December 1

Beginning on Dec. 1, 2020, the City of Cleveland Department of Public Utilities’ (DPU) will lift the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts.

The City of Cleveland suspended utility disconnections for non-payment on March 13 as part of Mayor Jackson’s Proclamation of Civil Emergency to help customers during the coronavirus pandemic. The City’s suspension was in advance of Governor DeWine and the Ohio EPA’s order on March 31 and has continued well beyond the state order, which ended on July 1, 2020.

The decision to resume disconnections has been done with great concern and awareness of the financial difficulties and other vulnerabilities many of our customers are facing due to the pandemic.

Financial relief tools are in place to assist customers in need. In addition to our current affordability programs, we are offering extended payment plan options as well as coordinating with outside agencies to refer customers for additional services. We continue to diligently notify customers with past due accounts, so they receive plenty of notice in addition to the regular multi-notice procedures. It is always our goal to keep customers connected to utility service. We encourage customers who need assistance to contact Cleveland Water at (216) 664-3130 or Cleveland Public Power at (216) 664-4600 to discuss their payment options as soon as possible.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public. Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

●      CPP has reconnected 136 total customers

●      CWD has reconnected 2,357 total customers

Cleveland Water customers can make payments and manage their account at or by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

List: Cleveland COVID-19 Testing Sites

Testing for those with COVID-19 symptoms or who have been exposed to someone with COVID-19 is available at the local federally-qualified health centers (FQHCs) below:

Neighborhood Family Practice: W. 117 Community Health Center – 11709 Lorain Ave.

  • By appointment only
  • Tests are available regardless of one’s ability to pay
  • Call (216) 281-0872 for information or to schedule an appointment
  • Results are back in one to three days

Care Alliance: Central Clinic – 2916 Central Ave.

  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call the COVID-19 Nurse Line at (216) 535-9100 and press 6
  • Testing done Mondays, Wednesdays, and Fridays from 11 a.m. to 4 p.m.
  • Results are back in 24 to 48 hours

The Centers: East Office – 4400 Euclid Ave.

  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call (216) 325-WELL (9355) to talk with an access specialist, be triaged by a nurse, and schedule your telehealth visit with one of our providers for screening for a test
  • Testing takes place on Wednesdays, following a Tuesday telehealth visit (required)

Check out ODH’s website for a map of testing sites:


Sign up for CodeRED alerts to receive calls and emails with important info regarding the coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at (216) 664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following:

About the City of Cleveland

The City of Cleveland is committed to improving the quality of life of its residents by strengthening neighborhoods, delivering superior services, embracing diversity and making Cleveland a desirable, safe city in which to live, work, play, and do business. For more information on the City of Cleveland, visit online at, Twitter at @cityofcleveland, Facebook at, or on our blog at