City of Cleveland Provides General Updates on Coronavirus & Safety – Update #142

Tuesday, July 21, 2020

CLEVELAND - The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on June 24, extending the City’s Proclamation of Civil Emergency through July 31, 2020. The order was amended to include a mask mandate on July 3. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

44 New Confirmed Coronavirus Cases Reported in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 44 more confirmed cases coronavirus in city residents and no new fatalities. This brings the total to 3,743 confirmed cases in the City of Cleveland and 83 fatalities. The new confirmed cases include males and females whose ages range from their teens to their 70s. An additional probable case was also identified bringing the total probable cases to 536. CDPH is working to identify their close contacts who would require testing or monitoring for COVID-19 symptoms. One previously reported case was transferred as it was determined the individual was not a Cleveland resident.

As of today, there are 72,963 confirmed cases and 2,959 fatalities in the State of Ohio. There are more than 3.85 million confirmed cases and 141,426 deaths in the U.S.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender. 

Mayor Frank G. Jackson Swears in Chief Assistant Prosecutor

Mayor Frank G. Jackson today swore in Aqueelah A. Jordan as Chief Assistant Prosecutor. Jordan previously served as an Assistant Cuyahoga County Prosecutor. In that position, Jordan worked in the Juvenile Division, General Felony Unit and was promoted to the Major Trial Unit in 2016. Prior to that position, she was a member of the City of Cleveland Prosecutor’s Office, and came into it after serving as the Cleveland Municipal Court Interim Mediation Coordinator. Click here to download her headshot and biography. View the swearing in video.

During her time earning her Juris Doctorate at Cleveland Marshall College of Law, she served as a law clerk in the Cleveland Municipal Court. Jordan also received her Master’s Degree in Public Administration from Cleveland State University, and her undergraduate degree from Case Western Reserve University.

Jordan has received awards from the Cuyahoga County Prosecutor’s office for her community engagement and victim advocacy. She is very active with the National Black Prosecutor’s Association and chaired the 2017 National Convention in Cleveland.​

Officer-Related Complaints: May 30, 2020 Civil Unrest

The Cleveland Division of Police Internal Affairs Unit and the Office of Professional Standards are currently investigating a complaint of excessive use of force against a Cleveland Police Officer during the May 30, 2020 civil unrest events in downtown Cleveland. The City continues to investigate complaints against officers and will accept information, photos or video regarding those complaints at https://ClevelandOHPD.evidence.com/axon/citizen/public/2020protest. In addition, citizens may file complaints directly with the Office of Professional Standards in person, by mail, email or facsimile. More information on this process can be found by clicking here.

Calls Regarding COVID-19 Complaints
With the passage yesterday by Cleveland City Council of an ordinance authorizing penalties for non-compliance with Mayor Jackson’s mask mandate, enforcement is now in effect.

There are two numbers Clevelanders should call regarding non-compliance:

  • Business complaints: CDPH hotline at 216-857-7165
  • Individual or private residence complaints: Cleveland Police non-emergency line at 216-621-1234

Cleveland City Council recently approved the mandatory use of masks in public spaces as well as certain penalties for individuals and businesses that do not comply. On July 3, Mayor Jackson signed an amended order mandating the use of masks in public in the City of Cleveland to slow the spread of the highly contagious coronavirus. This includes mandatory use in bars, restaurants, shared office settings, rideshares and other shared spaces.

Citations may be issued with fines for the following:

  • Any business or person violating the mask or safe-seating order (which maintains social distancing of at least six feet between patrons) is subject to civil penalties. In accordance with Ordinance No. 556-2020, specifically chapters 602 and 236.
  • Any business in the City of Cleveland with an employee who becomes ill with the coronavirus is required to immediately disinfect and sanitize the premises. Following a warning, they may be subject to a civil penalty of $1,000 for the first offense and a civil penalty of $3,000 for each subsequent violation.

Bulk Pick-Up to Resume Regular Schedule Beginning in August

Beginning in the month of August 2020 bulk pick-up will operate on its regular schedule. Bulk pick-up will be conducted on the first full week of each month on residents’ regular collection day. Residents should follow regular bulk pick-up guidelines.

As a reminder, residents are permitted to up to three bulk items on tree lawns. More info on proper disposal:

  • Residents may leave out for collection items such as appliances, tables, chairs, mattresses, box springs, couches and furniture.
  • All mattresses, box springs and cloth furniture must be wrapped in plastic.
  • In addition to the three items, residents may leave out up to four tires.
  • The City does not accept construction material.
  • Boxes and loose bags are not bulk items. ​
  • Carpet must be cut and rolled into 3-foot long pieces and must not exceed 40 pounds

The Division of Waste also reminds residents of the following waste regulations:

  • Only waste in officially issued City carts will be accepted and loose trash or bags outside City roll carts will not be accepted
  • The following will be not be accepted in or outside of roll carts: construction materials, paints, hazardous waste, bricks, dirt, concrete, cinder blocks, auto parts, loose metal items, medical waste or fluorescent tubes
  • Do not place hot charcoal ashes in roll carts
  • Do not place ammunition or explosives in City cart. Contact the Division of Police for instructions
  • Roll cart lids must close
  • Do not place carts behind parked cars
  • Place black cart and blue three feet apart on tree lawn
  • No more than 20 bags of yard waste per collection

For more info about waste collection, please call Cleveland’s Division of Waste Collection at (216) 664-3711.

The West Side Market Announces New Hours of Operation

Effective August 3, 2020, the West Side Market will be open Mondays, Wednesdays and Fridays from 8 a.m. to 5 p.m., Saturdays from 7 a.m. to 5 p.m. and Sundays from 10 a.m. to 4 p.m.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public. Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 134 total customers
  • CWD has reconnected 1,661 total customers

Cleveland Water customers can make payments and manage their account at myclevelandwater.com or by calling (216) 664-3130. Questions can be submitted via the inquiry form at clevelandwater.com/ask-a-question. CPP customers can make payments and manage their account at cpp.org. Inquiries and questions can be submitted via www.cpp.org/Contact

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

Mayor Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

List: Cleveland COVID-19 Testing Sites

Testing for those with COVID-19 symptoms or who have been exposed to someone with COVID-19 is available at the local federally-qualified health centers (FQHCs) below:

Neighborhood Family Practice

  • W. 117 Community Health Center – 11709 Lorain Ave.
  • By appointment only
  • Tests are available regardless of one’s ability to pay
  • Call (216) 281-0872 for information or to schedule an appointment
  • Results are back in one to three days

Care Alliance

  • Central Clinic – 2916 Central Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call the COVID-19 Nurse Line at (216) 535-9100 and press 6
  • Testing done Mondays, Wednesdays, and Fridays from 11 a.m. to 4 p.m.
  • Results are back in 24 to 48 hours

The Centers

  • East Office – 4400 Euclid Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call (216) 325-WELL (9355) to talk with an access specialist, be triaged by a nurse, and schedule your telehealth visit with one of our providers for screening for a test
  • Testing takes place on Wednesdays, following a Tuesday telehealth visit (required)

Check out ODH’s website for a map of testing sites: https://coronavirus.ohio.gov/wps/portal/gov/covid-19/testing-ch-centers/

County, State & Federal Updates and Reminders

CodeRED

Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit https://bit.ly/CLECodeRED, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following:

About the City of Cleveland

The City of Cleveland is committed to improving the quality of life of its residents by strengthening neighborhoods, delivering superior services, embracing diversity and making Cleveland a desirable, safe city in which to live, work, play, and do business. For more information on the City of Cleveland, visit online at www.clevelandohio.gov, Twitter at @cityofcleveland, Facebook at www.facebook.com/cityofcleveland, or on our blog at clecityhall.com.

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