City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols -Update #3

Thursday, March 12, 2020

CLEVELAND – On March 11, 2020 Mayor Frank G. Jackson announced a Proclamation of Civil Emergency in order to minimize the impact, severity or duration of COVID-19, if it comes to Cleveland. The City continues to take numerous precautions across multiple departments and divisions amid increasing cases of the virus. There are no confirmed cases within the City of Cleveland at this time. Click here to view the mayor’s declaration.

The City continues to work in partnership with local safety agencies, county public health, county emergency management and area hospitals to ensure proper coordination with and adherence to Centers for Disease Control and Prevention (CDC) guidelines. The City’s overall emergency preparedness plans are also being adjusted due to multiple unknowns about the coronavirus.

Cleveland Hopkins International Airport

Cleveland Hopkins International Airport is and will remain open and will continue to receive arriving and departing passengers. Individual airlines continue to assess their operations, both domestically and internationally, and any airline reduction will be communicated from the airlines to the airport. In addition, the airport continues to sanitize the facility multiple times a day.

Emergency Operations Center/Joint Information Center

The City of Cleveland Emergency Operations Center (EOC) and Joint Information Center (JIC). The EOC/JIC remain open and will operate during business hours from 9 a.m.- 5 p.m. All media inquiries regarding COVID-19/novel coronavirus should be directed to or 216-664-7348. In addition, the City of Cleveland is working with the Cuyahoga County Office of Emergency Management to coordinate broader regional messaging.

First Responders

All members of EMS, Police and Fire will follow procedures regarding personal protective equipment if they respond to any assignments pertaining to the COVID-19 virus or other infectious diseases. Click here to download the COVID-19 protocols from the Cleveland Department of Public Safety.

Sanitizing Public Spaces

The City is advising all organizations, public and private, to review their operations and sanitation practices as well as and how they disseminate information to employees.

For more information about COVID-19, visit the following links:

About the City of Cleveland

The City of Cleveland is committed to improving the quality of life of its residents by strengthening neighborhoods, delivering superior services, embracing diversity and making Cleveland a desirable, safe city in which to live, work, play, and do business. For more information on the City of Cleveland, visit online at, Twitter at @cityofcleveland, Facebook at, or on our blog at